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Online Casino Problems:

Fraudulent or unregulated gambling sites may take advantage of players and can be hard to track down or take action against if problems occur.

  1. Deceptive Site – Scam/Fake Casino
  2. Dishonest Casino – Refuse Payout / Invalid reason for Withdrawal Request
  3. How to Choose a trusted online casino?
  4. How identify an online casino with validate license?

Things You Need to Know before Choosing

Many online gambling sites claim that they have gambling licenses. However how do we ensure these license can protect players in Malaysia and Singapore?

1. Is Online Casino legal in Malaysia / Singapore?

No. No online gambling is allowed for Malaysia and Singapore. Genting Casino is the only land -base casino that is gambling permitted and lottery operators permitted by the Malaysia Government. As for Singapore, only Singapore Pools and Singapore Turf Club for horse racing have been granted exempt operators for gambling. Any other online or land – based casino are prohibited in Malaysia and Singapore.

2. Many online casinos claimed to be “Licensed by legal authority”. Are they?

The answer are both true and false. Most of the online casinos get their license from Philippines, Curacao, UK eGaming Authority. The most common licenses are from PAGCOR, Gaming Curacao, UK Gambling Commission (UKGC), MALTA Gaming Authority (MGA), etc. Some even put there BMM or Tech Labs, trying to confuse users that these are licenses to operate casinos. However, the fact is, not all of them have licenses from these authorities. Some clarify that they do have the license while in reality it’s not true.

Notes: BMM / Tech Labs is not a license for eGambling/eGaming. They are private independent gaming testing laboratories. Which mean casino holding this two certificate are not allowed to legally operate an online casino.

3. Do gambling licenses provide protection and ensure Malaysia or Singapore Players rights?

The short answer is NO. Online gambling in Malaysia and Singapore aere strictly prohibited. Under The Common Gaming Houses Act 1953 and the Betting Act 1953 the fine for involving in online gambling can go up to RM50,000 and maximum of 3 years imprisonment. Thus, these foreign licenses have actually ZERO / No help at all in protecting the players.

4. What if I encounter scams by these online casinos?

We are sorry to say but if you are scammed by online casinos, there is no legal action to carry out help you to get back your money as the gambling laws are not in your favor. But, you can avoid scamming through’s help. Check out our verified online casino Singapore and Malaysia to win big while playing safe.

5. What ensures a particular online casino is legit and safe to play?

Now, as an independent review of online casinos helps you to identify and verify trusted online casinos. Verified casinos place an amount of deposit with us to ensure our players safety and rights while playing on online casino Malaysia and Singapore . Compensation will be offer to player if the casinos we recommended / verified have fraudulent / questionable practices.

What is Casino Scam Protection

We Test, Play, Review,

100% Trusted Online

Under Casino Scam Protection Guarantee —— Play with peace of mind

A free service that safeguards your gaming deposits, the Guarantee covers 100% of your deposit & winning value, up to $30,000, in the case that our Verified Casino involved in fraudulent practice.

How Do We Help? is an independent online casino reviewer. We are a bunch of professionals and experts in online gambling.

1. Test Play

We will try to play and test the games, bonuses, withdrawal speed of the online casino to get to know the casino thoroughly.

2. Verify casinos

We only approach online casino with good reputation and studied by our expert of the team to ensure our S.Protection players safety while gambling

3. Deposit from Casino

We will then approach these trustable online casinos to put a certain amount of deposits with, up to RM50,000 or SGD30,000. These deposit is our fund when comes to compensation of our S. Protection member.

4. Deal with casinos

Players can play with no worries at these Verified Casino. In any circumstances if the particular online casino refuses to issue your winnings or does not approve your withdrawal request, will deal with the online casino.

5. Get Your Refund

After verifying your issue with the online casino, we will refund the amount involved to you from the deposits that the online casino placed with us.

How it works

We stand by our Verified Operators for Online Casino. The Guarantee is exclusive to casino players who register as our S.Protection Member. Players who are non-member of will not be eligible.

Register An Account At

Choose and Play at our Verified Casino.

Submit Application for Guarantee.

How much can I claim?

Assuming all criteria for a claim are met, the following are the total amount available to be claim:

S.Protection :

  • Total Amount Win: RM 15,000
  • Verified Casino: Casino ABC Malaysia
  • Coverage: RM 30,000

Verified Casino give invalid excuse and refuse to pay. S.Protection member can claim full RM15,000.


  • Total Amount Win: SGD 20,000
  • Verified Casino: Casino XYZ Singapore
  • Coverage: RM 10,000

Verified Casino give invalid excuse and refuse to pay. Member B can claim up to SGD10,000.

What is not covered?

  • Online Casino that is not verified by us.
  • Failed to provide necessary proof evidence and documents.
  • Breach of Terms and Conditions of Verified Casino by Players.