Year of Established:	2008
Country:	Malaysia, Singapore
Language:	English, Chinese
Licensed:	Pagcor, Curacao, Bmm, Itech Labs, Tst
Compatible Device:	Android, Iphone, Windows Phone, Ipad, Mac/PC, Apps
Customer Support:
Deposit Method:	EeziePay, Help2pay, Local Bank Transfer, Crypto Currency
Withdrawal Method:	Local Bank Transfer, Crypto Currency

Type	Minimum	Maximum
Deposit	RM 30	RM 30,000
Withdrawal	RM 30	RM 50,000

Pros

• Easy sign-up process
• Web-APP
• Modern Feature
• 12lottery event free 4D toto ticket
• 12goal soccer prediction

Cons

• ios is not available

12Play: Best e-wallet Online Casino Malaysia Review 2023

12play is the pioneer in international online casino, available in Asia, Singapore, Malaysia and also internationally with crypto currency deposit and withdrawal. The casino is highly focused on the gaming experience of users. Hence, you can find they frequently upgrade to improve the website technology and more extra bonus events like 12goal prediction, that allow their users to predict on the soccer match results and with a whopping USD30k prize to be won. The casino is available in mobile app form where players can download to their devices while the casino games are also available to play instantly via the browser with H5 version. The premier ewallet online casino Malaysia offers an amazing option of games with great chances to win huge money. With long established and strong branding in south east asia, you can find they are now also available in all other countries by using the popular crypto currency. Just like their tag line, 12play, anytime anywhere. The advantage or strength of 12play is they really care about the user experience of their online gaming platform, from register to deposit and withdrawal and also their well-trained customer service. That’s the reason 12play can still stay in the top position from among all of the new online casinos. In our survey, we found some of the international news platforms like Yahoo Finance, bloomberg and Eugaming did write about them. 

Licensed & Certified by Legal Association

They are licensed by Curacao E-gaming (https://www.curacao-egaming.com/) and also Philippine Amusement and Gaming Corporation (PAGCOR) and their casino games are certified by official legal associations such as BMM, TST, and iTech Labs. No security issues as their website implemented SSL (https) technology which keeps all your transactions encrypted and confidential. 12Play casino Malaysia is definitely one of the reliable gambling sites where you can feel safe playing online. Is 12Play a safe gaming platform? Based on the above finding from the licenses and verification, our conclusion is 12Play is a genuine casino and a company established more than 10 years!

Instant Customer Support

The response time of 12Play LiveChat is instant, where you will be attended within seconds. Other than Live Chat, they are reachable through email, Skype, WeChat, and Telegram. However, it will be good if they have Whatsapps Customer Service. Over the years of improvement using the latest technology, 12play also awarded the best customer service of the year in 2019,2020 and 2021 consecutively. Their customer service is well trained and able to resolve user problems within a short period of time. Sometimes, they will compensate for a free bonus or credit to members who face problems or also completing their survey. The purpose of always having surveys is to improve the customer service and user experience.

Mobile Friendly Online Casino

12Play implemented a modern outlook and website structure that stands out from the other online casino. Most importantly, their website loads instantly so you would not have to wait long. We found that the user experience of the website is good as the website is easy to navigate and all the games & supports are listed clearly. As per data from google, the mobile user is around 70% vs desktop user. Hence, mobile friendly is a must in all online casinos. Their mobile version is smooth and fast, the experience is like navigating an app. We have tested from register, deposit, gaming, withdrawal, claim promotion and we found we have no need to contact customer service to ask how to withdraw or how to open this game? It’s all self service and it’s really impressive! Of course, if you would like to contact customer service to say hello, they will reply and assist you instantly.

Fast Withdraw / Cash out Speed

At 12Play, their cash-out process is easy, fast, and efficient. If there is no suspicious behavior of your gaming account, you will receive the cash out within 10 minutes. This is a big plus point as some other online casinos would take up to days if you were to withdraw a huge amount of winnings. Year ago, 12play also had withdrawal via crypto currency. As per our observation, 12play has the most coins available in terms of deposit and withdrawal. If you compare the speed of having the funds into your wallet from the second you withdraw from your crypto wallet, it usually takes less than 2 minutes and it will be available in your casino wallet. Withdrawal, we received our coins within 10minutes as well. We highly recommend using their crypto deposit/withdrawal method as it’s really convenient and fast!

Lucrative Casino Bonuses with Low Turnover Rate

12Play casino is a company that is very considerate and takes care of both new players as well as the existing players. Some of the players are new to online casinos, they may find and wonder why is that bonus offered to players while land based casinos don’t have it?  This is due to the cost of operating a land based casino is much higher while online casinos are not needed. Therefore, they are always offering bonuses or free credit to their new or existing members. Redeem all the juicy bonuses so that you can stand a chance to win more when betting online, however, please be aware the bonus given will have terms and conditions like the turnover have to achieve before you are allowed to withdraw. The top famous bonuses that loved by the players are as follow:

• 100% Welcome Bonus
  Celebrate your first sign up with 12Play by getting a 100% Welcome Bonus up to MYR588, with only turnover of x25.
• 10% Unlimited Daily Bonus
  Select this exclusive bonus by 12Pplay and enjoy extra 10% bonus on your daily deposit, with only x12 turnover.