Editorial Policy

At SafeGamingSites.com, our goal is simple: to help players in Malaysia and Singapore make safer, better-informed choices about online casinos and betting sites.

This Editorial Policy explains how we create, review, and update our content, and the standards we follow when we recommend or criticise any brand.

1. Who We Are and What We Do

SafeGamingSites.com is an independent review site. We are not an online casino and we do not operate any gambling platform.

We focus on online casinos and related services that accept players from Malaysia and Singapore, including offshore operators.

Our job is to test, review, and compare these sites so that players can quickly see which brands are safer, more reliable, and better value.

We treat all gambling content as high-risk / “Your Money or Your Life” (YMYL) information and hold it to higher standards of accuracy and responsibility.You can read more about our background and mission on our About SafeGamingSites.com page.

2. Our Editorial Principles

Everything we publish follows these core principles:

Transparency
We are open about how we make money, how we review casinos, and how we handle updates or corrections.

Player-first
We write for players, not for casinos. Articles must help you understand the risks, terms, and trade-offs, not just highlight promotions.

Independence
Our editorial team decides what to cover, how to score brands, and what to recommend without interference from advertisers, operators, or commercial partners.

Accuracy & honesty
We aim to describe casinos, bonuses, payment methods, and rules as they actually work in practice, based on real testing, official information, and player feedback.

Fairness
We highlight strengths and weaknesses of each casino. Brands that perform poorly on safety or transparency are scored lower or removed, even if they are popular.

Responsible gambling
We promote gambling as entertainment, not a way to make money. We emphasise limits, risks, and support resources, and we do not glamorise excessive or unsafe play.

3. What Our Content Covers (And What It Does Not)

We cover:

• Online casino and betting site reviews
• Top lists and comparisons (e.g. best casinos, best welcome bonuses)
• Payment methods (e-wallet, bank transfer, crypto, etc.)
• Software providers and game studios
• Gambling guides, safety tips, and how-to content for players in Malaysia and Singapore

We do not:

• Offer legal, tax, or financial advice
• Encourage anyone to gamble who is under 18 or below the legal age in their country
• Guarantee that any casino will approve your account, pay your winnings, or behave perfectly in every situation

All information is for general information only. You are responsible for following the laws in your own country or region.

4. How We Review and Rate Online Casinos

Our review process is structured and multi-step so we can test each casino thoroughly before we recommend it.

For each casino, our team aims to:

1. Check background and licence
   • Identify who owns and operates the site
   • Confirm licences and certifications with the relevant authorities or testing labs where possible
   • Look for any serious past issues, such as unpaid winnings or unresolved complaints
2. Create an account and test the platform
   • Register as a normal user (where allowed)
   • Explore the lobby, games, and mobile experience
   • Test payment options popular in Malaysia and Singapore, such as local e-wallets, bank transfers, or crypto where relevant
3. Review terms, bonuses, and rules
   • Read the terms & conditions, bonus rules, wagering requirements, and withdrawal limits
   • Check for confusing or unfair clauses that might trap players (for example, very high turnover requirements or unclear restricted games)
4. Evaluate safety, security, and support
   • Examine security measures such as encryption, account verification, and fraud prevention tools
   • Test or review support channels (live chat, email, messaging) for responsiveness and clarity
5. Assess game quality and variety
   • Check which software providers are available
   • Look at game variety (slots, live casino, sports, lottery, etc.) and how well the games perform on desktop and mobile
6. Consider player feedback
   • Where possible, we read player reports, reviews, and complaints from multiple sources
   • Serious, consistent issues (e.g. non-payment, unfair confiscations, misleading offers) affect our ratings and recommendations
7. Assign a transparent rating
   • We convert our findings into a score and summary, highlighting key pros and cons
   • If a brand does not meet our minimum safety and fairness standards, we do not recommend it

We only label casinos as “trusted” or “verified” if they meet strict criteria across safety, support, payments, and reputation.

For a more detailed breakdown of our scoring system, see How We Review & Rate Online Casinos.

5. Independence, Conflicts of Interest, and How We Make Money

Like many comparison and review sites, SafeGamingSites.com may use affiliate links. This means we can earn a commission if you sign up or deposit at a casino through our links.

To protect our independence:

• Our ratings and reviews are not for sale. Casinos cannot buy higher scores or better placement in a review.
• Any sponsored content or special commercial placement will be clearly labelled as such.
• Editors and writers are required to declare potential conflicts of interest, and we may reassign or reject work where a conflict exists.
• Our editorial decisions (what we cover, how we score, what we say) are separate from commercial discussions with partners. We maintain a clear editorial firewall between content and advertising.

If we ever work closely with a casino on a special feature, interview, or joint campaign, we will disclose this relationship clearly in the content.Our Advertising & Affiliate Disclosure explains our business model in more detail.

6. Fact-Checking, Sources, and Originality

We follow a multi-layered editorial process:

• Writers must use reliable sources, such as:
  • Official casino websites and terms
  • Regulator and licensing authority websites
  • Software provider and payment provider sites
  • Responsible gambling organisations
• Key facts (for example, bonus amounts, wagering requirements, payment options, licence details) must be checked against primary sources before publication.
• Editors review content for clarity, fairness, and completeness, and may ask writers to provide evidence or screenshots.
• We use tools to reduce the risk of plagiarism and ensure our content is original and clearly written in our own words, following the same type of plagiarism-control policies used by leading affiliates.

If you spot an error, you can contact us and we will review it. Confirmed errors are corrected, and where appropriate we will note the change on the page.

7. How And When We Update Content

The online gambling market in Malaysia, Singapore, and worldwide changes fast. Licences, ownership, bonuses, and payment methods can all change with little notice.

To keep our content useful:

• We aim to review key pages regularly, especially our main casino reviews and “best of” lists.
• We add “Last updated” dates or similar signals so you can see how recent a page is.
• We update pages when:
  • An operator changes its licence, ownership, or brand
  • Important terms change (for example, welcome bonuses or wagering requirements)
  • We confirm new player feedback or complaints that materially affect trust

No review is ever “final”. Ratings can go up or down over time based on the latest information and player experience. simple, honest way to check a casino before they risk their money.

8. Responsible Gambling and Vulnerable Players

Gambling involves real money and real risk. Even on legitimate sites, you can lose the entire amount you deposit.

Our responsible gambling approach is aligned with best practice from leading casino and gaming publishers:

• We recommend that you:
  • Only gamble with money you can afford to lose
  • Set deposit and time limits
  • Never chase losses or borrow money to gamble
• We encourage the use of self-exclusion tools, time-outs, and limit features when available at casinos.
• We may down-score or avoid recommending casinos that do not offer basic responsible gambling protections or that behave irresponsibly towards at-risk players.

If you feel your gambling is getting out of control, we strongly recommend that you stop playing and seek help from qualified support services in your region.

For practical tips and helpline contacts in Malaysia and Singapore, see our Responsible Gambling guide.

9. Use of Technology and AI

To stay efficient and up to date, we may use technology tools, including AI, for:

• Research support
• Drafting outlines or summaries
• Checking grammar and readability

However:

• Every published article is planned, checked, and approved by human editors.
• All judgment calls about casino safety, trust, ratings, and recommendations are made by people, not algorithms.

We do not allow automated tools to publish unreviewed gambling content directly on the site.

10. Feedback, Corrections, and Complaints About Our Content

We welcome feedback from readers, operators, and industry professionals.

You can contact us if:

• You believe there is an error or outdated information
• You feel our review is missing important context
• You want to raise a concern about fairness, bias, or the way we have presented a brand

When we receive a complaint about our content:

1. An editor reviews the message and the relevant page.
2. If we confirm a mistake, we correct it as soon as practical.
3. For more complex disputes (for example, between a player and a casino), we may ask for additional documentation before updating anything, or we may decide not to intervene if it relates to an individual case rather than our content

Our aim is to handle complaints and feedback in an open, player-focused way while staying within our role as an independent publisher, not a regulator or mediator.

11. Changes to This Editorial Policy

We may update this Editorial Policy from time to time to reflect:

• Changes in our internal processes
• New legal or regulatory expectations
• Evolving best practices in gambling and gaming journalism

When we update this page, we will adjust the “Last updated” date and, where changes are significant, briefly explain what has changed.

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If you have questions about this Editorial Policy, or about how we review a specific casino, you’re welcome to reach out to us. Our mission is to keep player safety, clarity, and trust at the heart of everything we publish.

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